Linda West Receptionist

Linda West

I joined Coverdales in September 2016 as Receptionist, sharing the role with Jennifer.

After working for twenty eight years at York St John University in the learning centre, the last 15 years as Customer Services Manager, responsible for all front of house services.

In May 2016 I decided to look for a part time position in a customer service environment. The day after handing in my notice I attended Coverdales Opticians for my regular eye test, during the session I explained to Mr Jowett my decision to look for something in Customer Services. Unbeknown to me Pam the current receptionist had decided to retire after 12 years as the Receptionist. A few weeks later when collecting my new spectacles I found myself attending an interview for the position of Receptionist.

After 25 years as a patient I am now enjoying using my customer care skills to ensure I continue the good standard of service I've experienced.

One of my new responsibilities is to look after the window design, so if you are passing, please take a moment to look at my new-found skill.

Call 01904 631793 to book an appointment or click here to email us